Privacy Policy – SculptPMU by Mi

Last updated: September 2025

SculptPMU by Mi we respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website www.sculptpmubymi.com, contact us, or use our services.

1. Information We Collect

We may collect the following information:

Personal details: name, email address, phone number, and address when you contact us, fill out a booking form, or sign up for updates.
Treatment-related information: medical history, consent forms, and treatment photos, collected during consultation for safety and professional purposes.
Payment details: processed securely by third-party providers (we do not store card details).
Technical information: IP address, browser type, and cookies to improve website performance and user experience.
Marketing data: information on how you interact with our site, ads, or email campaigns.

2. How We Use Your Information

We use your information to:

Provide and manage bookings, treatments, and aftercare.
Communicate with you regarding your appointments or enquiries.
Improve our website, services, and customer experience.
Send you promotional offers or updates (only if you opt-in).
Comply with legal or regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. We may share your data with trusted third parties only when necessary, including:

Booking and scheduling tools (e.g., Vagaro, Simply Schedule Appointments).
Payment providers (e.g., Stripe, PayPal).
Marketing & analytics services (Google Analytics, Google Ads, Facebook Ads).
Legal obligations (if required by law or to protect our rights).

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

Enhance user experience.
Analyse website traffic and performance.
Deliver relevant advertisements.

You can manage or disable cookies in your browser settings.

5. Data Retention

Client consultation and treatment records are retained securely for up to 7 years (as required by UK insurance and regulatory guidelines).
Marketing and contact details are retained until you opt-out or request deletion.

6. Your Rights (UK GDPR)

You have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate or incomplete data.
Request deletion of your personal data (subject to legal/insurance requirements).
Withdraw consent for marketing communications at any time.
Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your rights are violated.

To exercise your rights, please contact us at:
📧 [Insert your business email]

7. Security

We implement appropriate technical and organisational measures to keep your data safe, including secure storage and limited access. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

SculptPMU by Mi
📍 Romford, London, UK
📧 rashmi.borg@gmail.com
📞 07573861311

Cookie Policy – SculptPMU by Mi

Last updated: September 2025

This Cookie Policy explains how SculptPMU by Mi (“we,” “our,” “us”) uses cookies and similar technologies on our website www.sculptpmubymi.com.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and collect information about how our site is used.

2. Types of Cookies We Use

Strictly Necessary Cookies – required for the website to function (e.g., booking forms).
Performance Cookies – track website usage (e.g., Google Analytics).
Functionality Cookies – remember your preferences and settings.
Advertising Cookies – used by Google Ads or Facebook Ads to show you relevant promotions.

3. Managing Cookies

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect website functionality.

4. Third-Party Cookies

Our website may use cookies from third-party services such as:

Google Analytics & Ads
Facebook / Instagram advertising tools

These providers have their own privacy policies.

5. Updates to This Cookie Policy

We may update this policy from time to time. The latest version will always be available on our website.

📧 Questions? Contact us at [Insert your business email]

Terms & Conditions – SculptPMU by Mi

Last updated: September 2025

Welcome to SculptPMU by Mi. By using our website www.sculptpmubymi.com, booking an appointment, or purchasing services, you agree to the following Terms & Conditions.

1. Services

We provide permanent makeup, microblading, scalp micropigmentation, and related beauty treatments. All treatments are subject to consultation and availability.

2. Bookings & Payments

Bookings can be made online or by phone.
A non-refundable deposit may be required to secure your appointment.
The balance must be paid on the day of treatment.

3. Cancellations & Rescheduling

At least 48 hours’ notice is required to reschedule an appointment.
Failure to attend without notice may result in loss of deposit.
Repeated cancellations may affect future bookings.

4. Client Responsibilities

You must be 18 years or older for permanent makeup services.
You must provide accurate medical history and disclose any health conditions or allergies.
We reserve the right to refuse treatment if it is unsafe or unsuitable for you.

5. Results & Aftercare

Results vary depending on skin type, lifestyle, and aftercare.
We provide detailed aftercare instructions, which must be followed to achieve the best results.
We cannot guarantee exact outcomes and are not responsible for results affected by failure to follow aftercare.

6. Refunds

Treatments are non-refundable once performed.
In the rare event of an adverse reaction, please contact us immediately for support.

7. Intellectual Property

All content on this website (text, images, branding) is owned by SculptPMU by Mi and may not be copied without permission.

8. Liability

We take every precaution to ensure client safety. However, by booking a treatment you acknowledge that:

Some risk of side effects exists (swelling, redness, pigment fading, etc.).
We are not liable for dissatisfaction caused by failure to follow aftercare or unrealistic expectations.

9. Governing Law

These terms are governed by UK law. Any disputes will be handled in UK courts.

10. Contact

For questions, please contact us:

SculptPMU by Mi
📍 Romford, London, UK
📧 rashmi.borg@gmail.com
📞 07573861311